Terms and Conditions
1. Introduction & Agreement
The following are the Terms and Conditions (the “Agreement”) which govern your access and use of our online platform through which mental health counseling may be provided…
2. Therapist Requirements
U.S. Based: Licensed psychologists, LMFTs, LCSWs, etc., with at least 2 years and 500 hours of experience…
Non-U.S. Based: Registered professionals with at least 3 years of experience and certification in their country.
3. Therapist Services Disclaimer
The therapists are independent providers. Theraconnect is not a healthcare entity…
Not for use in emergencies, clinical diagnosis, court documents, or medication guidance.
4. Therapy Services in Germany & Netherlands
Only non-insured, non-tariff services are allowed. No diagnosis or treatment exceeding the scope of their credentials.
5. License & Use of Platform
Subject to compliance, Theraconnect grants you a non-transferable, revocable license to use the Platform for personal use only.
6. Disclaimer & Limitation of Liability
The Platform is provided “as is”. Theraconnect disclaims all warranties, and total liability is limited to 12 months of fees paid.
7. Arbitration Agreement
Includes mandatory binding arbitration, class action waiver, and Mass Arbitration terms. Disputes must be resolved per the AAA rules unless opted out within 30 days.
8. Subscriptions & Billing
Auto-renewal policy, cancellation rules, session expiry, price changes, and free trial notices. Missed sessions may incur fees.
9. User Conduct & Responsibilities
You agree not to interfere with the Platform, share your account, or post harmful or unlawful content. You are liable for your account activity.
10. Platform Availability & Interruptions
Platform access may be disrupted at any time. Theraconnect is not liable for disruptions or unavailability.
11. Export Controls & Sanctions
You may not access or use the Platform in violation of export laws, including OFAC, EAR, or ITAR regulations.
12. Notices
Theraconnect may send notices via email or regular mail. Users must send notices to legal@theraconnect.net.
13. Complaints & Contact
Email legal@theraconnect.net for any questions or complaints regarding the Platform.
14. Governing Law & Final Provisions
This Agreement is governed by Delaware law. Venue is in King County, Washington. The Agreement may be updated with notice.