You can browse our providers online and book directly through their profile, or contact our intake team for help finding the right fit. There’s no complicated process — just find someone you feel comfortable with and reach out.

Our website includes detailed profiles for each provider, including their specialties, experience, and therapy approach. Take your time reading through them — there’s no pressure to reach out until you’re ready. If you’re unsure, our intake team can help match you with the best fit.

Your first session will focus on getting to know you — your challenges, goals, and preferences. It’s a safe space to explore what kind of support will work best for you. Your therapist will work collaboratively with you to create a plan moving forward. There’s no right or wrong way to show up.

Yes — browsing providers, creating an account, and reaching out costs you nothing. The cost of therapy sessions is set by each individual provider and agreed directly between you and them.

Our providers offer a wide range of mental health services, including:

1. Individual therapy for adults, teens, and children
2. Couples and family counseling
3. Group therapy sessions
4. Teletherapy and online appointments
5. Mental health assessments
6. Wellness and mindfulness workshops
7. Resources and referrals

Yes. We will soon offer secure, HIPAA-compliant virtual therapy sessions that allow you to receive care from the comfort of your home. In-person sessions are also available at the respective mental care professional’s place of practice.

Because TheraConnect is a growing platform, we cannot guarantee a specific number of client inquiries. Lead volume depends on your specialty, location, profile completeness, insurance acceptance, and client demand.

As a Founding Provider, you’ll be among the first professionals listed on the platform, giving you increased visibility as we continue to expand our audience and marketing efforts.

To maintain a trusted directory, all providers are verified before their profiles are published.

• Professional license or credential verification when applicable
• Identity and contact information review
• Practice details and specialties confirmation
• Website and/or professional online presence review

Only verified providers are displayed in the directory.

Yes. You can cancel your membership at any time.

Your profile will remain active until the end of your current billing period, and you will not be charged again unless you choose to renew.

There are no long-term contracts or hidden fees.

Yes. Providers who join during the Founding Provider period keep their founding rate for as long as their membership remains active and in good standing.

If pricing increases in the future, active Founding Providers will continue to receive their locked-in rate.

• Get listed before the directory becomes crowded
• Reach our growing mental health and wellness audience
• Keep your founding rate for as long as you remain active
• Create a professional profile that helps clients find you
• Support a platform dedicated to connecting people with quality mental health care

Most of our providers accept insurance. You can check insurance compatibility on each provider’s profile during booking, or contact us for support navigating payment options. We also have an insurance finder tool to help you understand what your plan may cover.

A deductible is the amount you pay out of pocket before your insurance starts covering services. Once you meet your deductible, insurance kicks in and covers a portion of your therapy costs. Check your plan to know your mental health deductible — it may be separate from your general deductible.

A co-pay is a fixed fee you pay per therapy session, such as $20 per visit. Co-insurance is a percentage of the session cost you pay after your deductible is met. Mental health parity law means these should match what you pay for regular medical visits.

It depends on your plan. HMO plans often require a referral from your primary care doctor before seeing a therapist. PPO plans usually allow you to book directly. Check your insurance card or member portal to confirm — or call the number on the back of your card.

In-network providers have agreed rates with your insurer and usually cost significantly less. You can check each provider’s profile on TheraConnect for insurance compatibility, or log in to your insurance portal and search their directory. Always verify before your first session to avoid surprise bills.

Many insurance plans now cover online therapy at the same rate as in-person sessions. Coverage expanded significantly after 2020 and varies by state and insurer. Check your benefits portal or call member services to confirm telehealth is included in your mental health benefits.

Many providers on TheraConnect offer sliding scale fees based on income, and some offer reduced rates for people without coverage. When you reach out to a provider, don’t be afraid to ask — most therapists genuinely want to find a way to work with you.

Yes. Your privacy matters to us. All virtual therapy sessions on TheraConnect are HIPAA-compliant, meaning your information is handled with the highest standards of confidentiality. Each provider also maintains their own privacy practices, which you can review on their profile.